Rob Durstewitz: Emergency Communications Technician & Field Engineer

* * * * * * * * * * C U R R E N T L Y E N G A G E D * * * * * * * * * *

proudly supporting the

City Of New York

Emergency Communication Transformation Plan

Since 2008, I have been part of the software and equipment installation for the New York City Emergency Communication Transformation Plan (ECTP). It has been my privlege to be part of the implementation of the world's largest 911 center. I am contracting my technical services to PlantCML (an EADS company), in their partnership with Verizon, providing a state-of-the-art 911 call processing system for New York City Police (NYPD), Fire (FDNY) and Emergency Medical Service (EMS).

At this time, I will forego the usual "home page sales letter" and simply invite you to take a look at the bullet points and testimonials below. If you wish to contact me, please do it here.

E X P E R I E N C E

17 years experience supporting PC based computer systems and networks
8 years experience installing and supporting 911 systems throughout the USA
5 years experience as a computer hardware tech
10 years experience Webmastering for various clients

S K I L L S E T S

PC Hardware
Sofware Support
Client Operating Systems
Server Operating Systems
IP Networking
Database Support
Digital Voice Recording Support
Mapping Support
Telephony Support
CTI Support

R E L I A B I L I T Y

Immediate response
Accurate reporting
Speedy response to your customer's issues
(if required).
Attentive support for end-users
(if required).
Any time-any place within 75 miles of NYC.
Comfortable in mission-critical environments

Here are a few excerpts from some recent testimonials. There are a lot more here.

“Rob is exceptional in his quick and reliable responsiveness to requests for service and assistance. He can be relied upon to meet his commitments without the slightest delay or follow up required. He follows instructions conscientiously and responds well to management directions. His dedication to the job often exceeds normal expectations. Rob has become a "go to guy" in NYC and his commitment is noticed and appreciated. ”
-2008 Performance Evaluation

“Rob successfully meets difficult challenges by responding with resourcefulness. His innovative approaches and ideas have produced excellent results. His work displays creativity and original thinking. He suggests useful ideas for improving work. The coming year in NYC will present unique challenges that will require Rob's resourcefulness and creativity. Rob should have many opportunities to leverage this while remembering to keep the project managers and his supervisor informed. ”
-2008 Performance Evaluation

“Rob takes changes in stride and shows a high level of flexibility and adaptability. He considers criticism and feedback seriously. He handles competing demands on his time and he changes his approach or method to meet different situations. Rob's flexibility in New York City has assisted this project significantly. ”
-2008 Performance Evaluation